Privacy Policy

Information We Collect

Depending on how you interact with Take A Route, we may collect information such as:

• Name
• Email address
• Phone number
• Pickup and destination details
• Service or booking information
• Information submitted through contact or enquiry forms
• Driver, partner, courier or business information
• Device and browser information
• IP address and general website usage information

We only request information that is reasonably necessary for providing, improving or supporting our services.

How We Use Your Information

We may use collected information to:

• Provide and manage Take A Route services
• Respond to enquiries and customer support requests
• Process bookings, service requests or applications
• Connect passengers with drivers or relevant service providers
• Communicate important service-related information
• Improve our website, services and user experience
• Maintain website security and prevent misuse
• Understand website usage and improve performance
• Meet applicable legal and regulatory requirements

Information Sharing

Take A Route does not sell your personal information.

We may share relevant information with trusted service providers, drivers, partners, technology providers or other parties when reasonably necessary to provide a requested service or operate our platform.

We may also disclose information where required by law, legal process, or to protect the rights, safety, security and property of Take A Route, our users or others.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember certain preferences
• Understand how visitors use our website
• Improve website performance and user experience

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

Third-Party Services

Our website or services may contain links to or integrations with third-party services, including app stores, payment providers, analytics services, social media platforms or other external websites.

These third parties may have their own privacy policies and terms. Take A Route is not responsible for the privacy practices of third-party websites or services that we do not control.

Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements and meeting legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal data is used

To make a privacy-related request, please contact us using the details provided below.

Children's Privacy

Our services are not intentionally designed to collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or privacy practices.

Any updated version will be published on this page with a revised Last Updated date.